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One-Stop Service System

Service Content

Kunshan Xinyoumi Mechanical Seal Technology Co., Ltd. focuses on the supply, customization, processing, and technical services of mechanical seal products. We serve customers in chemical, petroleum, water treatment, food machinery, pharmaceutical, new energy, mixing equipment, pump equipment, and other industries, providing one-stop sealing solutions from product selection, non-standard customization, production and processing, export delivery to after-sales support.

1. Main Products and Custom Services

Standard Seal Supply

We have long supplied various standard mechanical seal products, including reactor mechanical seals, pump mechanical seals, and related sealing accessories, which are suitable for various industrial equipment and common working conditions.

For customers’ spot purchases, bulk orders, and long-term supply needs, we can provide stable product supply services to help customers shorten procurement cycles and improve equipment maintenance and production operation efficiency.

Standard Seal Supply

 

Service content includes:

  • Standard mechanical seal supply
  • Supply of reactor seals, pump seals, and auxiliary systems
  • Supporting accessories such as seal rings, O-rings, springs, and shaft sleeves
  • Support for spot orders and bulk orders
  • Long-term stable supply cooperation

Non-Standard Custom Service

For complex working conditions such as special equipment, special media, high temperature and high pressure, strong corrosion, powder, particles, and easy crystallization, we can customize special-shaped mechanical seals and non-standard sealing components according to drawings, samples, equipment parameters, and operating conditions provided by customers.

We fully consider equipment structure, installation dimensions, medium characteristics, temperature, pressure, speed, and on-site operating environment to provide customers with more suitable sealing product solutions.

Service content includes:

  • Customizing mechanical seals according to drawings
  • Producing seals through measurement and mapping based on samples
  • Designing non-standard sealing structures according to equipment parameters
  • Adapting to special media, high temperature and high pressure, and complex working conditions
  • Supporting sealing structure modification and replacement for industrial equipment

Model Selection Technical Support

Mechanical seal selection directly affects equipment operation stability and seal service life. We can assist customers in matching suitable mechanical seal models and material combinations according to information such as equipment type, shaft diameter, medium name, working temperature, pressure, speed, and installation method provided by customers.

For customers who are unsure of the original model or cannot confirm the sealing structure, we can also analyze drawings, photos, samples, or on-site parameters to help customers solve selection difficulties.

Service content includes:

  • Free assistance for customers in product selection
  • Recommending suitable seal models according to working conditions
  • Recommending sealing materials according to medium characteristics
  • Assisting in judging replacement solutions for old and new models
  • Providing technical consultation and purchasing suggestions

2. Production & Processing Services

Relying on our mechanical seal production and processing capabilities, we can provide customers with precision processing, accessory matching, processing based on drawings and samples, and OEM/ODM manufacturing services to meet the needs of different customers in product manufacturing, spare parts procurement, and project support.

Production & Processing Services

Precision Processing and Supporting Accessory Production

We can produce related sealing components according to the structural requirements of mechanical seal products, ensuring product dimensional accuracy, assembly stability, and use reliability.

Service content includes:

  • Precision processing of mechanical seal components
  • Production of accessories such as seal rings, shaft sleeves, glands, and spring seats
  • Supporting supply of sealing auxiliary systems and accessories
  • Batch processing and project supporting production

Processing Based on Drawings / Samples

Customers can provide drawings, samples, equipment nameplates, installation dimensions, or on-site photos. We can carry out measurement, confirmation, and production processing according to actual needs, helping customers solve sealing replacement problems for old equipment, imported equipment, and non-standard equipment.

 

Processing Based on Drawings Samples

Service content includes:

  • Processing based on drawings
  • Measurement and mapping processing based on samples
  • Replacement production for old models
  • Imported seal replacement and compatibility solutions
  • Special-size seal processing

OEM / ODM Manufacturing Service

We support customer brand customization, batch production, and OEM/ODM cooperation. According to customer requirements, we can provide product processing, packaging customization, and long-term supporting supply, which is suitable for cooperation with distributors, equipment manufacturers, and engineering project customers.

Service content includes:

  • OEM private-label production
  • ODM product development cooperation
  • Bulk order production
  • Customer brand packaging support
  • Long-term project supporting supply

Product Refurbishment and Old Seal Repair

For some repairable mechanical seal products, we can provide inspection, repair, refurbishment, or replacement suggestions according to seal wear condition, operating conditions, and structural status, helping customers reduce equipment maintenance costs.

Service content includes:

  • Old mechanical seal inspection
  • Replacement of wearing parts
  • Seal face repair
  • Old seal refurbishment
  • Repair or replacement solution suggestions

3. Full-Process Foreign Trade Service

We attach importance to the purchasing experience of overseas customers. We can provide international customers with full-process foreign trade services from inquiry, selection, order confirmation, production follow-up, export packaging, logistics delivery to document support, helping customers complete cross-border procurement more efficiently and with greater peace of mind.

Global Shipping

We support multiple international logistics methods and can flexibly arrange express delivery, air freight, sea freight, and other transportation methods according to order quantity, delivery cycle, destination port requirements, and customer budget.

At the same time, we can cooperate according to common international trade terms such as EXW, FOB, and CIF according to customer needs, meeting the purchasing habits of customers in different countries and regions.

Service content includes:

  • International express shipping
  • Air freight and sea freight shipping
  • Transportation for sample orders and bulk orders
  • Support for trade terms such as EXW / FOB / CIF
  • Arranging suitable logistics solutions according to customer needs

Export Standard Packaging

To ensure product safety during international transportation, we provide standard packaging solutions suitable for export transportation. Packaging can be reasonably configured according to product size, weight, transportation method, and customs and logistics requirements of the destination country.

 

Export Standard Packaging

Service content includes:

  • Export standard packaging
  • Moisture-proof, shock-proof, and damage-proof packaging
  • Support for packaging methods such as wooden boxes and cartons
  • Adapting to international logistics and customs requirements
  • Providing packaging marks according to customer requirements

Foreign Trade Document Support

We can provide complete foreign trade document support according to overseas customers’ customs clearance and import needs, helping customers smoothly complete customs declaration, customs clearance, and receipt of goods.

Service content includes:

  • Commercial invoice
  • Packing list
  • Customs declaration documents
  • Proforma invoice
  • Certificate of origin
  • Other export documents required by customers

Multilingual Communication

We can provide overseas customers with multilingual business communication support, including English and Russian, reducing communication barriers in cross-border procurement and improving the efficiency of requirement confirmation, order execution, and after-sales service.

Service content includes:

  • English business communication
  • Russian business communication
  • Product parameter confirmation
  • Technical document communication
  • Order progress coordination
  • Feedback and handling of after-sales issues

4. Technical & After-Sales Support Services

We not only provide mechanical seal products, but also provide customers with technical support and after-sales support throughout the entire procurement process, helping customers reduce selection risks, installation risks, and use risks.

Pre-Sales Service

Before customer purchasing, we can provide technical Q&A, working condition evaluation, product recommendations, material suggestions, and sample support according to equipment and working condition information, helping customers choose more suitable sealing products.

Service content includes:

  • Technical Q&A
  • Working condition evaluation
  • Product selection suggestions
  • Material combination recommendations
  • Sample sending

In-Sales Service

During order execution, we will continuously follow up on customer orders and promptly synchronize production, inspection, packaging, and shipping progress to ensure that customers clearly understand the order status.

Service content includes:

  • Order confirmation
  • Technical parameter review
  • Production progress updates
  • Product inspection follow-up
  • Packaging and shipping arrangement
  • Full order follow-up

After-Sales Service

After product delivery, we can provide customers with product usage guidance, installation precautions, troubleshooting technical consultation, and quality issue handling services, helping customers better use and maintain mechanical seal products.

Service content includes:

  • Product usage guidance
  • Installation suggestions
  • Troubleshooting technical consultation
  • Leakage problem analysis
  • Quality problem analysis and handling
  • After-sales follow-up service

Warranty Service

We provide corresponding quality assurance services for our products. The warranty period can be clearly defined according to product type, operating conditions, order requirements, and mutual agreement, ensuring that customers can purchase with more confidence and use products with greater peace of mind.

Service content includes:

  • Product quality assurance
  • Warranty period explanation
  • Fast response to quality issues
  • Problem product analysis and handling
  • Repair, replacement, or solution support

5. Value-Added Services

In addition to standard product supply and custom processing, we can also provide value-added services such as on-site technical survey guidance, industry sealing solutions, inventory drop shipping, long-term strategic cooperation, and agency cooperation according to customer project needs, helping customers establish a more stable and efficient sealing product supply system.

Technical Survey Guidance

For major customers, key projects, or complex working conditions, we can provide technical survey guidance according to project needs, assisting customers in confirming equipment parameters, installation conditions, operating environment, and sealing modification needs, providing a basis for subsequent solution design and product selection.

Service content includes:

  • Equipment parameter confirmation
  • Seal installation environment evaluation
  • Working condition information collection
  • Seal failure cause analysis
  • Project-based sealing solution suggestions

Industry Solutions

According to the equipment and medium characteristics of different industries, we can provide more targeted mechanical seal solutions to help customers solve practical problems such as leakage, corrosion, high temperature, high pressure, crystallization, and particle wear.

Applicable industries include:

  • Chemical industry
  • Petroleum and petrochemical industry
  • Water treatment industry
  • Food machinery industry
  • Pharmaceutical industry
  • New energy industry
  • Mixing equipment industry
  • Pump equipment industry

Inventory Drop Shipping Service

For long-term cooperative customers, distributors, or project customers, we can provide inventory drop shipping services according to actual cooperation needs, helping customers improve delivery efficiency, reduce inventory pressure, and meet the fast purchasing needs of end customers.

Service content includes:

  • Inventory support for commonly used models
  • Customer order drop shipping
  • Bulk stock preparation cooperation
  • Fast shipping arrangement
  • Long-term supply plan support

Long-Term Strategic Cooperation / Agency Cooperation

We welcome domestic and overseas distributors, equipment manufacturers, engineering companies, and industry customers to establish long-term cooperative relationships. For stable purchasing customers and regional partners, we can provide more flexible pricing policies, supply support, technical support, and after-sales cooperation to jointly develop the market.

Cooperation directions include:

  • Long-term supply cooperation
  • Distribution and agency cooperation
  • Project supporting cooperation
  • OEM/ODM cooperation
  • Regional market cooperation
  • Strategic customer cooperation

Contact Us

If you are looking for suitable mechanical seal products, or need non-standard customization, selection support, export procurement, and after-sales technical services, you are welcome to provide us with equipment model, shaft diameter, medium, temperature, pressure, speed, installation method, working condition information, or drawing and sample information.

Our team will recommend suitable sealing products and technical solutions according to your actual needs.

 

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